Support:
Experience friendly tech support delivered by our highly experienced and multi-skilled engineers with a passion for solving technical challenges.
As an ISO9001 organisation we have developed quality management systems that allow us to deliver a rapid response time and above average first time fix rates along with great customer experience.
Most importantly we recognise ‘fixes’ must actually be permanent positive solutions to produce a better technology environment for your organisation and your team.
Virtuoso:
Facing off with one of the biggest challenges organisations struggle to solve Virtuoso allows the amalgamation of legacy systems and a flexible cloud environment.
The Virtuoso platform built by Sherr Technologies and designed with security at its forefront allows your organisation to combine legacy and cloud systems and deliver them to your users anywhere in the world with an internet connection on almost any device.
Delivering the solution from our data centres, or those of public cloud vendors such as Microsoft, Amazon or Google we can deliver this environment to your team seamlessly offering you a secure IT system at a fixed cost.
Public Cloud:
Put simply public cloud is a shared cloud solution where data is stored and compute resources are consumed on hardware owned or operated by a third party such as ourselves, or Microsoft, Google, Amazon etc… with solution or product delivered via the internet.
We deliver public cloud projects from various vendors such as Microsoft, Google and Dropbox integrating components to provide a complete solution for organisations in retail, healthcare and financial services amongst other sectors. This allows our clients to ‘pick and mix’ the elements that are popular culturally within the organisation and deliver a simplified but scalable solution that your team can quickly and comfortably engage with
Private Cloud:
A private cloud is an exclusive solution where data is stored, and compute resources are consumed on hardware owned by or dedicated to an organisation that can be stored in a datacentre facility or on-premises. This is usually designed to meet security or regulatory compliance requirements or as part of a multi-cloud strategy.
Our team have designed and built various Private cloud platforms including our own Virtuoso platform mixing Cisco and HPE technologies with multi-gigabit connectivity and fibre storage networks to deliver secure, robust and scalable compute resources.
Disaster planning:
Death, taxes and IT disasters…these are certainties!
Technology has a unique tendency to find the least appropriate time to take an unplanned ‘lie down’. Identifying and planning for such events is as important as analysing unplanned events that do occur and implementing changes to prevent recurrence.
As an ISO9001 organisation with over 20 years of industry experience with various technical products which quickly and continuously evolve and uniquely operating our own complex cloud environment we can help your identify these risks within your environment. Our team can build plans to help solve or mitigate these within budget constraints and service levels appropriate to your organisation as it is and as it evolves.
Procurement Services:
The choice of hardware, software and technology solutions is a potential minefield of marketing noise disguising what is necessary from what is desirable and what works from what frankly doesn’t.
Working together we will identify and build a standard IT model for your organisation. This is a combination of hardware, software and solutions that form your technology needs mixed with our knowledge and expertise to build an environment that is secure, scalable and cost effective.
We will then work with a selection of trusted suppliers vetted as part of our ISO9001 quality processes to purchase, configure in-house and deliver to you a ‘ready to go’ component of our collaboratively built IT model.
IT Security:
Securing your IT environment is a necessity for regulatory, insurance and reputational purposes.
A secure system is one where no one has access, however this is impractical! A zero trust model is the best approach to solving this ever evolving risk environment by protecting your IT environment, your business assets which in many cases are uniquely digital and as importantly your reputation with your customers. Our team will help carefully design and orchestrate your IT environment so that your team can work effectively but without introducing compromises or risks that could lead to a security event which could permanently damage your organisation. By using ISO27001 standards we continue to evaluate and improve our customers environments to ensure they stay effective.
wireless solutions:
Wireless networks are almost ubiquitous and likely demanded by your team and your clients. The deployment and management of secure wireless technology designed to meet these needs is as much an art as a science.
Our team deliver wireless solutions to the most challenging of indoor and outdoor spaces balancing the physical nature of the environment with the demands of the same environment and its consumers.
Monitoring of any wireless environment is a necessity and by delivering both Cisco and HPE based solutions we can monitor performance, but more importantly security of this critical IT environment in order to measure and improve it to meet evolving needs or potential threats.
Networking:
As a broad guide networking can be a simple as connecting a single device to another or as complex as connecting computing environments on a global scale with different parts to bridge together with their own unique challenges
Connecting your IT systems together requires careful planning and skill to ensure they are robust, secure and resilient. We continue to design and deliver IT environments connected across buildings and continents designing each one uniquely for the workload (for example multi device video editing across multi-gigabit networked storage for high performance) or to connect an organisation globally (connecting retail sites across the globe to maintain security).
Solution Architecture:
Very much a collaboration of various facets already covered we build for your organisation a Standard IT model which encompasses hardware (either procured directly or through our services), networking solutions, cloud solutions, wireless solutions and at the centre security.
Many organisations we work with have grown organically and so rapidly due to their success that they have not had the opportunity to ‘catch their breath’ and review or build IT systems to meet the current and future demands. We are successful at being able to quickly analyse and review these working with stakeholders at all levels to bring the support and environment necessary to alleviate this challenge and build solutions and environments that are standardised and simplified leading to stable and continuous growth with the knowledge that the technology team are there to help deliver this.
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